Thank you for choosing ALICE as your financial companion. We believe that managing wealth should be a serene experience. If you have questions or need assistance, you will find answers below.
If you cannot find the answer you are looking for, or if you simply want to share your thoughts, our team is ready to listen.
Email Support: [email protected]
We typically respond within 24 hours.
Q: Where is my financial data stored?
A: Your data is stored locally on your device. ALICE follows a "Local-First" philosophy to ensure maximum privacy. We do not have servers that hold your personal financial records, and we cannot see your net worth.
Q: Does ALICE connect to my bank accounts?
A: No. ALICE is designed to be a private sanctuary, free from intrusive bank connections and tracking. We believe that manually reviewing your assets (even just once a month) brings a greater sense of control and awareness than automated feeds.
Q: How do I backup my data?
A: Since ALICE uses local storage, we recommend using the Export Data (CSV/JSON) feature in the app settings periodically to keep a personal copy of your records.
Q: Can I track assets in multiple currencies?
A: Yes. You can set a primary currency for your dashboard, and add individual assets in USD, EUR, JPY, TWD, and more. ALICE automatically converts them to your primary currency using real-time exchange rates.
Q: How do I hide my numbers in public?