Welcome to Relate Support We are dedicated to helping you discover hidden connections and trends in your body metrics through Apple Health. If you are experiencing issues or have feature requests, please check the Frequently Asked Questions below or reach out to us directly.
Q: Where does Relate get its data? A: Relate integrates fully with Apple Health. We strictly read data recorded by your iPhone or Apple Watch (such as HRV, Sleep, and Active Energy) to analyze and visualize your trends. No manual entry is required, but you must grant Relate permission to access this data.
Q: Is my health data uploaded to the cloud? A: No. Your privacy is our top priority. All data processing and analysis are performed locally on your device. Relate does not upload your personal health data to any third-party servers, nor do we sell your data.
Q: Why is my dashboard empty / showing no data? A: This is usually due to missing permissions. Please follow these steps to fix it:
Q: How do I request a new feature or report a bug? A: We value your feedback! Relate is constantly evolving, and your input helps us improve. Please email us with your suggestions or details about any issues you encounter.
If the FAQs above didn't solve your issue, please feel free to contact us. We aim to respond to all inquiries within 24–48 hours.
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